Frauds and scams
The European Banking Authority (EBA) is aware that its name and logo are being falsely used to validate frauds and scams through emails, letters and other documents.
These frauds and scams aim to illegally obtain money or personal details by fraudulently claiming that the EBA has a role in approving financial transactions to and from the European Union (EU).
The EBA does not have a role in approving financial transactions to and from the European Union (EU). The EBA does not it require any type of payment from private citizens.
How to recognise a scam
Scammers or fraudsters will typically ask you to provide personal information to allow money transfers and international payments, or identity verification to allow financial transfers.
The scammers present themselves as EBA staff and ask for payments of administrative fees, or for personal details for payments of different nature.
The illegitimate correspondences typically include unauthorised use or copies of EBA materials, such as the EBA logo and letterhead, the signatures of EBA staff, links or pages from the EBA website.
How to protect yourself from being scammed
The EBA will never contact a private citizen and ask for their personal details or any type of payment.
- Treat any correspondence that requests private information with caution.
- If you receive dubious or obviously fraudulent requests, do not access any links or reply or provide personal information.
- Check the email address of the sender. Only email addresses ending in @eba.europa.eu are legitimate.
What should you do if you fall victim of a scam
The EBA can take no responsibility for losses arising from frauds and scams which misuse its name.
Forward the correspondence received to your national public body responsible for investigating financial frauds and scams.
If you have doubts or suspicions about the authenticity of any correspondence you receive claiming to be from or linked to the EBA or its staff, please forward it as an attachment to scams@eba.europa.eu.