Consultation on Guidelines on complaints handling by credit servicers under CSD
- Consultation
- 9 NOVEMBER 2023 - 9 FEBRUARY 2024
- EBA/CP/2023/34
Comments to this consultation can be sent to the EBA by clicking on the "send your comments" button on the consultation page. Please note that the deadline for the submission of comments is 9 February 2024. All received contributions will be published at the end of the consultation, unless requested otherwise.
The EBA will hold a virtual public hearing on the consultation paper on 11 January 2024 from 14:00 to 15:30 CET. Please register for the hearing here by 9 January 2024 by 16.00 CET. The dial-in details will be communicated to those who have registered for the meeting.
Responses
The form is now closed.
Documents
Consultation paper on draft Guidelines on complaints handling by credit servicers under CSD
(371.81 KB - PDF)
BSG response to Consultation on draft Guidelines on complaints handling by credit services
(111.43 KB - PDF)